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Cloud Ops, Documentation and Patching

  • 7 Dec 2021
  • 2:00 PM - 3:00 PM
  • Online for members

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Cloud Ops, Documentation and Patching

Michelle Rydman, Santos Porter, Doug Frank and Ian Whitaker, Infor

Join us for an update from Infor on its Cloud service and the new developments that are coming to improve Documentation and patch releases.  This is a key opportunity to put your questions on platform stability to the Cloud Ops team, to learn more about Testing as a Service and for Infor to set out the different roles and responsibilities of Product development, Support and Cloud Ops.  This session will cover an overview of:

  • The Cloud Ops team and their partnership with AWS
  • System monitoring, uptime graphs, overview of cloud issues in the past 12 months
  • Forthcoming developments to improve product performance and stability
  • Rationale for patching the TST system at the same time as PRD
  • Overview of Pre-Prod and Testing as a Service (“Taas”) and the timings for this roll out
  • Update on the development project to move code out of the Database


Contact us: (Local Rate) 01202 620700   office@sytelineusers.co.uk