Log in

Committee Objectives

  • Deliver a user group conference every  year
  • Support Special Interest Groups (SIGs)
  • Extend and maintain current membership
  • Secure appropriate benefits for the User Group 

  • Develop the Enhancements Process
  • Maintain a beneficial internet presence
  • Financials conclude the year with a positive balance
  • Promote the User Group wider than the UK


 joint Chairman

 Araminta Chesters

 Russell Roof Tiles

joint chairman 



Designplan Lighting



James Walker SPS Ltd

Araminta is the FD at Russell Roof Tiles. She says "Having a strong independent User Group, where members can obtain candid advice and network with their peers, including the industry leading CSI consultancy firms, is hugely beneficial. A problem shared is a problem halved. I’m also really proud of the work that the User Group did to help Infor design, test and deliver its Making Tax Digital solution".

Richard is the IT manager at Designplan and has worked with Syteline for 15 years. Richard says... "being part of the user group provides real world examples of how other businesses use Syteline, which helps us to improve the way we work".

Originally trained as a CIMA qualified Accountant, Jonathan is now the Global Process Owner for Manufacturing within the James Walker Group, he has worked for the company for 15 years and has spent the last 2 years preparing for the roll out of CSI at 23 James Walker sites across the globe. ‘The benefit of being a part of the user group, sharing ideas, resolving common problems and helping to develop a better product, enables the business to continually improve going forward. Peer based conversations have already impacted our direction of travel and reduced workloads as we learn from other business’s about best practise and ways of working’.


sarah Taylor

James Walker SPS Ltd


seanpatrick connolly


Sarah is a Solutions Consultant at James Walker SPS. She has worked for the company since 2003 and has a broad knowledge of SyteLine, Sarah was the SyteLine developer for SL7 & SL8 and since 2018 she has been working on the global rollout of SyteLine 10 Cloud across the JW Organisation. Sarah joined the SyteLine User Group committee to gain and share knowledge. “Sharing user experiences is vital, and this group enables us to see how other companies use SyteLine and gives us the ability to discuss problems and how to proactively address them."



Gilberts (Blackpool) Ltd



Brompton Bicycle Ltd

Non-voting members



 Rouse Process Engineering







Sandra is an independent developer and consultant who has been working with SyteLine since version 7.04. She was an inaugural member of the usergroup and has been on the committee for longer than she can remember.

Mercedes is in charge of operational follow up of Customer Experience related initiatives at Infor with a special focus on relationships with international user groups.

Chris is the Managing Director of Inforlogic, the business was formed in 2013 to focus on Infor SyteLine/CSI consultancy services in the UK. Already working with a large number of customers in the UK, he is delighted to be involved in the user group and help drive the ecosystem forward.

joe mcgrath


ben cramer


Ben is director of products and solutions and co-owner of Quartess, an Infor Channel Partner for Infor SyteLine/CSI and for Infor Visual ERP in the Netherlands. Quartess supports SyteLine customers in the Netherlands, Belgium and Germany. Ben is a SyteLine “veteran”, having worked with the product since 1998. He joined the committee with the specific aim of introducing European SyteLine users outside the UK to all that the user group has to offer.



JAC Business Services

Julie is the proprietor of JAC Business Services which was established in 1993. The JAC team provide virtual business services to small organisations who are typically run by a committee of volunteers. The committee work in conjunction with JAC to provide all the services required to run the User Group including membership management, accounts and billing, website updates and event management.

Contact us: + 44 (0) 1202 620700   office@sytelineusers.co.uk